new phone microsoft authenticator not working

If you are a staff member or postgraduate research student, you must use your University laptop or computer. A PC or tablet connected to the internet.Your mobile phone (connected to a good data signal, wifi, or eduoram, if you are on campus).If you would prefer to use another authenticator app, you can, but please be aware that IT Services may be unable to provide support with another app. Set up MFA using an authenticator app (recommended)įor the best experience, we recommend you use the Microsoft Authenticator app. You can use the Microsoft Authenticator app when travelling, even if you change your SIM or you do not have data roaming switched on. Set up MFA on your University account How to set up MFA (video) Set up MFA using an authenticator app (recommended).MFA is a condition of the policies you agreed to when you signed the Student Agreement (students) or the general terms and conditions of employment (staff). Microsoft research suggests MFA can reduce such attacks by as much as 99.9%. Using MFA reduces the risk of someone gaining access to your account even if they find out your username and password, for example through a cyber attack or scam. MFA helps protect your personal and financial information. Multi-factor authentication (MFA) is an additional layer of security for online accounts. Complete the account recovery process and tap OK.All University members must set up multi-factor authentication (MFA) on their University account.Or, authenticate the recovery account via an alternative MFA (multi-factor authentication) method such as email, SMS, or password. Enter the verification code you receive on your old mobile device.Enter the recovery account email address linked to your Microsoft Authenticator backup.Tap Begin Recovery (scroll down if you don’t see the option).Open the Microsoft Authenticator app, agree to its license terms, and skip any prompts to sign in.Download Microsoft Authenticator from the Apple App Store or Google Play Store.That is not an issue on Android-you can use a different Google Account if you want. If you’re moving to a new iPhone, make sure to sign into the device with the same Apple ID as your old iPhone. Do not remove any accounts or the app from the old phone yet. You’re ready to transfer your Microsoft Authenticator data to your new phone. Transfer Microsoft Authenticator to the New Phone Note: If you have trouble backing up Microsoft Authenticator on an iPhone, open the Settings app for iOS, tap Apple ID > iCloud, and ensure that the switch next to Authenticator is active.

New phone microsoft authenticator not working