mozilla firefox not responding when trying to print

Open the Printers or Printer and Faxes folder and locate your printer object.

Please consult the User's Guide if unfamiliar with this procedure. Print the Network Settings Page if you have not already done so. If you are unfamiliar with the topics covered in this article or would like additional assistance, please contact Lexmark Technical Support for additional assistance.It is important to understand that the following topics are not listed in any particular order as there are many reasons for print failure.Note: Access the printer EWS by typing the printer IP address into the URL field of your browser (for example, Internet Explorer, Mozilla Firefox, Google Chrome, Safari). This article assumes that you have already verified network connectivity by performing a ping test using the printer TCP/IP address, or that you have successfully accessed the printer embedded web server.You have not confirmed network connectivity with the printer.Ĭlick here for an article that describes network communication topics. See the following Print failure diagnosis topics. You have confirmed network communication to the printer. It is important to differentiate between communication failure and print failure.

The following topics are covered in this article:

When attempting to print, a Communication Not Available or Document Failed to Print error messages appear, or no message at all. Troubleshooting network printer no longer responding to print requests Issue description

Mozilla firefox not responding when trying to print